Two-Factor Authentication (2FA) Setup Guide

Overview Two-factor authentication (2FA) adds an extra layer of security to your MGS account. Once enabled, signing in will require your password and a one-time code from your mobile device. This applies to all user types, including Tenant Admins, Standard Registry and Policy User accounts.

Access Your Profile

  • Log into your MGS account.

  • Click your user name at the bottom left of the sidebar.

  • Click the three-dot (ellipsis) menu next to your user name and select Profile.

  • Find "Security Settings."

  • Click Setup next to Two-factor authentication.

Start the Setup Process

  • A window will open titled “Enable two-factor authentication.”

Scan the QR Code or Enter the Key

  • Open an authenticator app on your mobile device (such as Authy, Google Authenticator, or similar).

  • Scan the QR code displayed on the screen.

  • If you cannot scan the code, copy the provided key and enter it manually into your authentication app.

Enter the Code From Your Authenticator App

  • The authenticator app will generate a 6-digit code.

  • Enter this code in the “Code” field.

  • Click Enable.

Download Your Recovery Codes

  • After enabling 2FA, you will be prompted to download your recovery codes.

  • Save these codes in a safe place. If you ever lose access to your authenticator app, you can use a recovery code to log in.

2FA Status Confirmation

  • Once setup is complete, your profile will display: Two-factor authentication true: Active

  • You can deactivate 2FA at any time from this screen if needed.

Additional Notes

  • 2FA is optional but strongly recommended for all users.

  • The setup process is the same for both Standard Registry and Policy User accounts.

  • If you lose both your authenticator app and recovery codes, contact MGS support for assistance.

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